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Lift Ticket FAQ

Happiness Card (Highlands-Only Lift Tickets)

  • No. Happiness Cards are not transferrable to another person for use. Happiness Cards can only be used by the person whose name is clearly shown on the card. 

  • No. Happiness Cards are only good at The Highlands at Harbor Springs, Michigan. If you are looking for a lift product that includes multi-resort access at both The Highlands and Boyne Mountain, you'll want the multi-resort lift ticket

  • Happiness Cards are available for purchase online at this time. Once the snow is flying and our winter season kicks off, we will be offering the Happiness Card for purchase at Skier Services in the Day Lodge (date to be determined).

  • Yes, you will be able to reload or add additional days to your happiness card by visiting the following on-resort areas:

    • Skier Services, located in the Day Lodge
    • Rentals, located in the Day Lodge
    • SnowSports Academy, located in the Day Lodge

    It is recommended that you add days to your card by using your personal device so that you can limit waiting in lines at the resort. 

  • For your initial Happiness Card purchase, you'll have to select one of the two types of cards:

    1. Midweek (Sunday-Friday)
    2. Saturday/Holidays

    After you purchase your initial card type, you can then add any of these types of ski dates to your card when you reload or add additional dates

  • Yes, after you have purchased your Happiness Card and are ready to reload or add days, you can add any type of ski dates to your card. This includes Midweek (Sunday - Friday),  and Saturday & Holidays.

  • The following dates are considered Holidays for the Winter 2021/22 season:

    • Christmas: December 26, 2021 - January 2, 2022
    • MLK: January 14 & 15, 2022
    • Presidents: February 19-21, 2022
  • The following dates Boyne Highlands will offer night skiing for Winter 2021/22:

    • December 19-31
    • January 1 & 2, 5-8, 12-15, 19-22, 26-29
    • February 2-5, 9-12, 16-20, 23-26
    • March 2-5, 9-19
  • The dates that are preloaded onto your Happiness Card give you the flexibility to use them how you see fit. Whether that is consecutively or non-consecutively, you choose! 

    For ski dates added to your card later during the reload process, you'll have to select your ski dates upon purchase. 

  • When you come to the lift, a Highlands team member will scan your Happiness Card or you will be scanned by the RFID gate and a ski day will automatically be deducted from your Happiness Card. 

    It's important to note that your card will likely be scanned multiple times per day as you use the lift system. However, only one ski day will be deducted from your Happiness Card.

  • When you purchase your Happiness Card, we will ask you what your first anticipated ski date is so that we can determine the best method to get you your Happiness Card.

    If you purchased your Happiness Card more than 14 days from your first anticipated ski date, we will automatically mail you your Happiness Card to the address we have on file for you. 

    Otherwise, plan on picking up your Happiness Card at the Happiness Card Express Pick Up window at Skier Services, located at the Day Lodge. 

    If your plans change and you won't be skiing as soon as you thought and you'd prefer to have your card mailed to you or you'd prefer to pick up your card at Skier Services, no problem. Just email us at spo@highlandsharborsprings.com with your name and Happiness Card order number and we'll discuss delivery options with you. 

  • No. You must add days onto your Happiness Card to purchase. You can choose from 1-5 days to add preloaded to your card. 

  • Yes, additional days that you add to your Happiness Card during the reload process are date specific. You'll be prompted to choose the dates you'd like to add to your card using a calendar.

    The dates that were pre-loaded onto your Happiness Card during initial purchase are NOT date specific. 

  • No, as soon as your purchase of your initial card has been completed you will immediately have access to add additional days to your card.

  • Yes, you can. Days are removed from your card in the following priority order:

    1.     Date specific days (these are additional days purchased during the reload process).

    2.     Pre-loaded non-specific days (these are the original days pre-loaded to your card).

  • Your pre-loaded days (when you initially purchase your Happiness Card) can be used at any time during the winter 2021/22 season, and can be used consecutively or non-consecutively - you choose! (Blackout dates may apply depending on card of purchase.)

    Date specific lift tickets can be added to your go card, there is no need to purchase a new card.

Other Lift Ticket Questions

  • Tickets are open-to-close. If the resort is open 9am to 4:30pm, then your ticket is good 9am to 4:30pm. If the resort is open 9am to 9pm, then your ticket is good 9am to 9pm.

  • If you purchase online in advance, your Boyne Rewards points will be automatically added to your account. If you purchase day of at a ticketing outlet at the Resort, Boyne Rewards points are applied at the ticket window when the tickets are printed, the day of.

  • No. Show your military ID at the ticket window to receive $20 off an open-to-close ticket and $15 off a 4-hour flex or night ticket. (For active/retired US military and their immediate family members only.)

  • Yes. Gift cards can be used online when purchasing your lift ticket, but only one gift card per transaction can be applied at this time. 

  • Highlands Happiness Cards and night tickets are ONLY good at The Highlands. The multi-resort tickets (2+ days only) can be used at both The Highlands and Boyne Mountain, BUT they have to be picked up at the resort they were purchased at.

  • When you get to the resort, head to an Online Ticket Kiosk to get your Go Card. If you already have a season pass or Ikon Pass, you can skip this step. When it's time to ski or ride, place your Go Card in a jacket pocket, away from credit cards, cell phone, or other RFID-enabled tickets - chest or sleeve pockets are perfect. If you have a small child, you might need to give them a little boost to get their card scanned.

    There are several Online Ticket Kiosks conveniently placed around the resort:

    • Skier Services (located at the Day Lodge)
    • SnowSport Rentals
    • Main Lodge Lobby
    • Tower Lobby
    • Heather Highlands Inn Lobby
    • Boyne Country Sports Petoskey
  • If your plans change after purchasing your lift ticket online - and you're not able to make it on the ski day you purchased your ticket for - we'll credit the value of your ticket for another ski day. It's required that you call Skier Services at 231.526.3030 by 3pm prior to the day your ticket starts and we'll credit the value of your ticket towards the purchase of another ticket on any other date this season.*

    *Credits are valid toward the purchase of a regular-priced ticket at the resort for the same number of days or longer, must be used by the end of the 2021-22 winter season, are not available on tickets included within a ski and stay package or purchased through a third party, and are non-transferable. Refunds are not issued if credits are applied toward a lower-priced ticket or are unused within one year of transaction date. Chose the wrong date or resort? We're happy to make that change - we'll apply the amount paid towards a new ticket, no refunds available.