Heather Highlands Inn
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Check-Out11am
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WifiThe Highlands Wifi
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Front DeskDial 0
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Walk To The Slopes
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Indoor/Outdoor Pool & Fitness Center
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On Resort Dining Options
Heather Highlands Inn
Welcome to the Heather Highlands Inn. We expect you will find both comforts and conveniences to make your stay with us enjoyable.
We invite you to visit our restaurants, lounges, and take part in our variety of activities. We take pride in providing something for everyone to enjoy with top-notch service, characterized by a level of friendliness and attention to detail with each guest. We are pleased you have chosen The Highlands at Harbor Springs and hope this visit will bring you back again very soon.
Room & Resort Information
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For check-out for all accommodations, please call At Your Service Department at 231.526.3000 ext. "0" or dial zero from any house phone. You may also check out by visiting the Discovery Center.
Check-out for all lodging is 11:00 AM -
TELEVISION
Your remote controlled television has complimentary channels. Please refer to the links below.
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DOUBLE LOCKS
For additional security, in the Inverness wing (600s) utilize the deadbolt lock provided on your door upon entering. Guests in the Pleasantview wing (500s) utilize the safety latch.
ADMITTANCE
Do not admit any person into your room without first making identification.
A “peep-hole” has been provided in your door for this convenience. If there is any doubt about the person’s identity, contact At Your Service Department at 231.526.3000 ext. "0" or dial zero from any house phone.Room Keycard
Do safeguard your room keycard. Do not leave your room keycard in your room or give it out to others.
FIRE EVACUATION PROCEDURES
For your peace of mind and safety in case there is a fire, please read the following information carefully:
PLAN AHEAD:
• When checking into your guest room, be sure to know where the fire exits are so that you can locate them in the dark.
• Locate the fire alarms and extinguishers on your floor.
• If your family is with you, arrange a meeting place outside of the Lodge so you will know everyone is safe.
• Keep your room keycard where you can find it quickly.
IF YOU FIND A FIRE:
• Remain calm.
• Pull the nearest fire alarm.
• Call the hotel’s emergency number (dial 0) and give your exact location.
• Do not attempt to extinguish the fire. Evacuate the area immediately.
• The Highlands staff and fire department personnel will assist you in your evacuation efforts.
IF THE FIRE ALARM SOUNDS:
• Remain calm.
• Take your room keycard with you.
• If smoke is present, crawl or stay near the floor, air is freshest.
• Test the doors for heat before you open them. If the door is hot, do not open the door. If the door is cool, open it carefully, looking for smoke. If there is smoke outside, close the door immediately.
• If the hallway is clear, quickly head towards the nearest exit. Do not use the elevators.
• Exit with caution. Test the door for heat before opening and watch for black smoke in the stairwell.
• Do not leave doors open.
• If the fire exit is unsafe or begins to fill with black smoke from below, take the stairwell up and find a clear hallway in which to cross to the opposite fire exit; then proceed down and out of the building. If this is impossible, return to your room and remain calm.
IF YOU MUST STAY IN YOUR ROOM:
• Call The Highlands emergency number (dial 0) to let the operator know of your exact location.
• Keep exterior doors or windows closed to prevent smoke from being drawn into your room.
• If your room has a bathtub, immediately fill with water. Use an ice bucket or similar object to drench the carpet with water.
• Place wet towels, sheets or blankets under the door to your room to keep smoke from entering.
• Cover any air vents with a wet cloth.
• Keep a wet cloth over your nose and mouth to filter out smoke.
• Place something in your window to let fire personnel know you are still in
your suite.• Leave your room door unlocked if possible and remain calm.
EMERGENCY EXITS
In the event of a fire or other emergency, please go to the nearest stairwell exit as shown on the back of your room door. Do not attempt to use the elevators unless instructed to do so by rescue personnel.
The Heather Highlands Inn Emergency Number is “0”
For any medical or police emergency dial 911. -
LIFT TICKETS
Boyne USA Michigan Resorts offers 115 slopes for skiing and snowboarding with 70km of perfectly groomed cross country trails. Lift tickets are ONLY good at The Highlands. The multi-resort Lake eFlex Ticket Pack can be used at both The Highlands and Boyne Mountain. Lifts and groomed slopes are open daily from 9 AM - 4:30 PM. Night skiing is Wednesday through Saturday 9 AM to 9 PM during peak season.
SKI REPORT
Check out the Mountain Report for conditions and cams.
SKI AND SNOWBOARD RENTAL
Visit our rentals page or call 231.526.3157
TUBING
Winter tubing is located at south side of the Day Lodge. Tubing not available daily, for more details, please contact Skier Services at Ext. 3030.
LESSONS
At The Highlands you will learn from the very best. Visit our SnowSports Academy page or touch 3056.
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FITNESS ROOM
Open Daily, 6 AM - 11 PM.
POOL
Guests of the Heather Highlands Inn have access to the indoor/outdoor heated pool located in the lower level of the Pelasantview wing, the Main Lodge outdoor Pool and Hot Tub, and the Bartley outdoor Hot Tub. Your room key is needed to access the Heather Highlands Inn pool.
Pool hours are from 9 AM - 11 PM. Please note there is no lifeguard on duty and no diving is allowed. An adult must supervise children 12 and under in the pool area.
For Guest safety, absolutely no glass bottles, containers, or porcelain plates are allowed on the pool deck. Safety equipment and preservers should never be used for playing or fun. No coolers are allowed at the pool.
POOL TOWELS
Pool towels are not available at the Heather Highlands Inn pool. Please bring towels from your room, If additional towels are needed, please call At Your Service Department by dialing 0 from your room phone.
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AIRLINES
The Highlands is serviced through two airports, the Traverse City Cherry Capital Airport and the Pellston Regional Airport. Contact the front desk if you require assistance.
AIRPORT TRANSPORTATION
Shuttle service to and from Pellston can be arranged more than 48 hours in advance, based on availibility through Guest Services, extension 3049.
AREA INFORMATION
Area brochures are available from the front desk.
CAR RENTAL
Enterprise Car Rental, Petoskey 231.439.9272
Avis Car Rental, Pellston 231.539.8302
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World-class golf awaits you at The Highlands, Boyne Mountain, Bay Harbor Golf Club and Crooked Tree Golf Club. Carved from rolling terrain are ten of the region’s finest championship golf courses. Below is a list of courses, driving ranges and their locations. For today’s tee time availability, please call the appropriate course directly as listed below or book online.
THE HIGHLANDS AT HARBOR SPRINGS
The Heather
Par 72, Slope 136, Yardage 7025.
Dial 3029 for tee times and lessons.The Moor
Par 72, Slope 135, Yardage 6809.
Dial 3028 for tee times and lessons.
Donald Ross Memorial
Par 72, Slope 136, Yardage 6814.
Dial 3028 for tee times and lessons.
Arthur Hills
Par 72, Slope 144, Yardage 7312.
Dial 3028 for tee times and lessons.BOYNE MOUNTAIN
The Monument
Par 72, Slope 138, Yardage 7061.
Dial 6028 for tee times and lessons.The Alpine
Par 72, Slope 136, Yardage 7045.
Practice Facility.Dial 6028 for tee times and lessons.
BAY HARBOR
The Preserve
Par 36, Slope 139, Yardage 3378.
Dial 4028 for tee times and lessons.The Links
Par 36, Slope 142, Yardage 3449
Dial 4028 for tee times and lessons.The Quarry
Par 36, Slope 143, Yardage 3396
Dial 4028 for tee times and lessons. -
Guest Laundry
Washers and dryers are available for Guest use. For information and locations please contact At Your Service at 231.526.3000 ext. "0" or dial zero from any house phone.
Dining
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Café at The Highlands
OPEN
Located in the main lobby of The Highlands, the Café offers an assortment of wonderful deli sandwiches, wraps, and specialty hot beverages.
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Slopeside Lounge
OPEN
Enjoy locally sourced, seasonal menus that provide the ultimate dining experience with a culinary flair.
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Main Dining Room
OPEN
Located on the second level of the resort's Main Lodge hotel. The Main Dining Room offers a gourmet breakfast buffet with fabulous views of the mountain and slopes.
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Champions Pizza
Closed Until Winter 2023!
Champions Pizza offers the best pizza around! Cooked to perfection with a variety of favorites available, including a gluten-free option. Dine-in, pick-up, and resort delivery are available.
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Seminole Pub
Open
With just the ideal balance between informal and intimate, the Seminole Pub is the perfect place.
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55th Tee
Open
The Highlands 55th Tee is located near the Seminole Pub and Ross Golf Center at The Highlands. Stop by the 55th Tee to grab a quick bite to eat on your way to and from the course.
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19th Tee
Open
The Highlands 19th Tee is located near The Heather's 18th green and the Heather Pro Shop. The 19th Tee serves up an array of quick service sandwiches, burgers, paninis and more.
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10th Tee
OPEN
The 10th Tee is located on The Ross and Arthur Hills courses at The Highlands. Halfway through your round stop by to refuel and make your back nine your better nine.
Activities
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Segway Tours
Open
Experience northern Michigan in a whole new way with our popular off-road Segway® resort tours. -
Swimming
An outdoor heated pool and a large hot tub; open year-round for all resort lodging guests to enjoy. -
Hiking
Open
Take a trip along The Highlands North Peak Trail- a 1.5-mile easy trek to one of our favorite viewpoints overlooking the valley. On a clear sunny day, you can even spot the Mackinac Bridge. -
Zipline Adventures
Open
A Zipline Adventure is an all thrills, no skills activity for adventure seekers of all ages. Fly through the clear Michigan air! -
Mountain Biking
Open
Experience the wooded terrain of The Highlands! -
Scenic Chairlift Rides
Open
Claim a chair and experience the beauty - and the fun. -
Horseback Rides
Open
Take a tranquil horseback ride through our trail network. -
Local Area Attractions
The Highlands is your basecamp for northern Michigan area activities! -
Kids Adventure Camp
Opening June 19!
Treat your camper to a summer experience they'll love. Registration for the 2023 summer is now closed! -
TrackMan Range
Open
A new range experience that will seriously elevate your game. -
Bonfires & S'mores
Head out to the back lawn and share stories with your family and friends while enjoying some delicious s'mores! -
Morning Meditation and Yoga
Closed until Summer 2023
Start your day with mindfulness and connection. -
Disc Golf
Closed until Summer 2023!
Disc golf is the perfect activity for those looking to add a bit of excitement to their day.
Shopping
Café at The Highlands
OPEN
Located in the main lobby of The Highlands, the Café offers an assortment of wonderful deli sandwiches, wraps, and specialty hot beverages.
Daily Events
Phone Directory
DIALING INSTRUCTIONS
Remember that a 9 is needed to access outside lines.
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- At Your Service/Fax & Copy Services: Dial 0 within resort
- Adventure Center: 231.526.3030
- Boyne Country Sports: 231.562.3006
- Champions Pizza: 231.526.3450
- Cross Country Center: 231.526.3029
- Equipment Rental: 231.526.3157
- Equipment Tuning/Repair: 231.526.3058
- Front Desk: 231.526.3000 ext. 0
- Heather Golf Pro: 231.526.3029
- Housekeeping: Dial 0 within resort
- Lost & Found: 231.526.3660
- Main Dining Room: 231.526.3059
- Resort Shuttle: 231.526.3000 ext. 0
- Ross Golf Center: 231.526.3028
- Security: 231.526.3004
- Ski Patrol: 231.526.3027
- Skier Services/Season Pass: 231.526.3030
- Slopeside Lounge: 231.526.3016
- SnowSports Academy: 231.526.3056
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Pierson's Grille & Spirits: 231.526.2967
Bar Harbor: 231.526.2671
Turkey's Pizzeria: 231.526.6041
Vernales Restaurant: 231.242.4777
Teddy Griffin's Roadhouse: 231.526.7805
State Road Provisions: 231.526.7605
The New York Restaurant: 231.526.1904
Stafford's Pier Restaurant: 231.526.6201
Piper's Mighty Good Pizza: 231.348.6900
Mim's Mediterranean Grill: 231.348.9994
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Charlevoix Municipal Airport: 231.547.3605
Cherry Capital Airport: 231.947.2250
Harbor Springs Airport: 231.347.2812
Pellston Regional Airport Pellston: 231.539.8441