Heather Highlands Inn

Guest Directory
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    Indoor/Outdoor Pool & Fitness Center
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Heather Highlands Inn

Welcome to the Heather Highlands Inn. We expect you will find both comforts and conveniences to make your stay with us enjoyable.

We invite you to visit our restaurants, lounges, and take part in our variety of activities. We take pride in providing something for everyone to enjoy with top-notch service, characterized by a level of friendliness and attention to detail with each guest. We are pleased you have chosen The Highlands at Harbor Springs and hope this visit will bring you back again very soon.

Room & Resort Information

  • For check-out for all accommodations, please call At Your Service Department at 231.526.3000 ext. "0" or dial zero from any house phone. You may also check out by visiting the Discovery Center. 

    Check-out for all lodging is 11:00 AM


    Your remote controlled television has complimentary channels. Please refer to the links below.


    For additional security, in the Inverness wing (600s) utilize the deadbolt lock provided on your door upon entering. Guests in the Pleasantview wing (500s) utilize the safety latch.


    Do not admit any person into your room without first making identification.
    A “peep-hole” has been provided in your door for this convenience. If there is any doubt about the person’s identity, contact At Your Service Department at 231.526.3000 ext. "0" or dial zero from any house phone. 

    Room Keycard

    Do safeguard your room keycard. Do not leave your room keycard in your room or give it out to others.


    For your peace of mind and safety in case there is a fire, please read the following information carefully:


    • When checking into your guest room, be sure to know where the fire exits are so that you can locate them in the dark.

    • Locate the fire alarms and extinguishers on your floor.

    • If your family is with you, arrange a meeting place outside of the Lodge so you will know everyone is safe.

    • Keep your room keycard where you can find it quickly.


    • Remain calm.

    • Pull the nearest fire alarm.

    • Call the hotel’s emergency number (dial 0) and give your exact location.

    • Do not attempt to extinguish the fire. Evacuate the area immediately.

    • The Highlands staff and fire department personnel will assist you in your evacuation efforts.


    • Remain calm.

    • Take your room keycard with you.

    • If smoke is present, crawl or stay near the floor, air is freshest.

    • Test the doors for heat before you open them. If the door is hot, do not open the door. If the door is cool, open it carefully, looking for smoke. If there is smoke outside, close the door immediately.

    • If the hallway is clear, quickly head towards the nearest exit. Do not use the elevators.

    • Exit with caution. Test the door for heat before opening and watch for black smoke in the stairwell.

    • Do not leave doors open.

    • If the fire exit is unsafe or begins to fill with black smoke from below, take the stairwell up and find a clear hallway in which to cross to the opposite fire exit; then proceed down and out of the building. If this is impossible, return to your room and remain calm.


    • Call The Highlands emergency number (dial 0) to let the operator know of your exact location.

    • Keep exterior doors or windows closed to prevent smoke from being drawn into your room.

    If your room has a bathtub, immediately fill with water. Use an ice bucket or similar object to drench the carpet with water.

    • Place wet towels, sheets or blankets under the door to your room to keep smoke from entering.

    • Cover any air vents with a wet cloth.

    • Keep a wet cloth over your nose and mouth to filter out smoke.

    • Place something in your window to let fire personnel know you are still in
    your suite.

    • Leave your room door unlocked if possible and remain calm.


    In the event of a fire or other emergency, please go to the nearest stairwell exit as shown on the back of your room door. Do not attempt to use the elevators unless instructed to do so by rescue personnel.

    The Heather Highlands Inn Emergency Number is “0”
    For any medical or police emergency dial 911.


    Boyne USA Michigan Resorts offers 115 slopes for skiing and snowboarding with 70km of perfectly groomed cross country trails. Lift tickets are ONLY good at The Highlands. The multi-resort Lake eFlex Ticket Pack can be used at both The Highlands and Boyne Mountain. Lifts and groomed slopes are open daily from 9 AM - 4:30 PM. Night skiing is Wednesday through Saturday 9 AM to 9 PM during peak season.


    Check out the Mountain Report for conditions and cams.


    Visit our rentals page or call 231.526.3157


    At The Highlands you will learn from the very best. Visit our SnowSports Academy page or touch 3056.


    Open Daily, 6 AM - 11 PM.


    Guests of the Heather Highlands Inn have access to the indoor/outdoor heated pool located on the lower level of the Pleasantview wing, the Main Lodge outdoor pool and hot tub, and the Bartley outdoor hot tub. Your room key is needed to access the Heather Highlands Inn pool. 

    Pool hours are from 9 AM - 11 PM. Please note there is no lifeguard on duty and no diving is allowed. An adult must supervise children 12 and under in the pool area. 

    For Guest safety, absolutely no glass bottles, containers, or porcelain plates are allowed on the pool deck. Safety equipment and preservers should never be used for playing or fun. No coolers are allowed at the pool.


    Pool towels are not available at the Heather Highlands Inn pool. Please bring towels from your room, If additional towels are needed, please call At Your Service Department by dialing 0 from your room phone. 


    The Highlands is serviced through two airports, the Traverse City Cherry Capital Airport and the Pellston Regional Airport. Contact the front desk if you require assistance. 


    Shuttle service to and from Pellston can be arranged more than 48 hours in advance, based on availibility through Guest Services, extension 3049. 


    Area brochures are available from the front desk.


    Enterprise Car Rental, Petoskey 231.439.9272

    Avis Car Rental, Pellston 231.539.8302

  • World-class golf awaits you at The Highlands, Boyne Mountain, Bay Harbor Golf Club and Crooked Tree Golf Club. Carved from rolling terrain are ten of the region’s finest championship golf courses. Below is a list of courses, driving ranges and their locations. For today’s tee time availability, please call the appropriate course directly as listed below or book online.


    The Heather
    Par 72, Slope 147, Yardage 7143.
    Dial 3029 for tee times and lessons.

    The Moor
    Par 72, Slope 144, Yardage 6850.
    Dial 3028 for tee times and lessons.

    Donald Ross Memorial
    Par 72, Slope 143, Yardage 6814.
    Dial 3028 for tee times and lessons.

    Arthur Hills
    Par 73, Slope 144, Yardage 7312.
    Dial 3028 for tee times and lessons.


    The Monument

    Par 72, Slope 138, Yardage 6964.
    Dial 6028 for tee times and lessons.

    The Alpine

    Par 72, Slope 140, Yardage 7045.
    Practice Facility.                                                                                      

    Dial 6028 for tee times and lessons.


    The Preserve

    Par 36, Slope 139, Yardage 3378.
    Dial 4028 for tee times and lessons.

    The Links

    Par 36, Slope 142, Yardage 3449
    Dial 4028 for tee times and lessons.

    The Quarry

    Par 36, Slope 143, Yardage 3396
    Dial 4028 for tee times and lessons. 

    Crooked Tree

    Par 71, Slope 139, Yardage 6669
    Dial 4030 for tee times and lessons. 

  • Guest Laundry

    Washers and dryers are available for Guest use. For information and locations please contact At Your Service at 231.526.3000 ext. "0" or dial zero from any house phone.


  • Café at The Highlands

    Located in the main lobby of The Highlands, the Café offers an assortment of deli sandwiches, wraps, and specialty hot beverages. Grab your favorite cold beverage for carry-out, including beer and wine, or warm up with specialty coffees. In the morning, grab a fresh pastry to go house-made by our culinary team.

  • Slopeside Lounge

    Relax and reconnect at our Slopeside Lounge, a welcoming retreat right by the slopes. Unwind with a casual meal, appetizers, handcrafted cocktails, a local beer selection, and a curated wine list.

  • Main Dining Room

    Located on the second level of the resort’s Main Lodge, the Main Dining Room offers a setting of casual elegance and a fabulous view of the slopes.

  • Champions Pizza

    Champions Pizza offers the best pizza around! Cooked to perfection with a variety of favorites available, including a gluten-free option. Dine-in, pick-up, and resort delivery are available.

  • Seminole Pub

    With just the ideal balance between informal and intimate, the Seminole Pub is the perfect place.

  • 55th Tee

    The Highlands 55th Tee is located near the Seminole Pub and Ross Golf Center at The Highlands. Stop by the 55th Tee to grab a quick bite to eat on your way to and from the course.

  • 19th Tee

    The Highlands 19th Tee is located near The Heather's 18th green and the Heather Pro Shop. The 19th Tee serves up an array of quick service sandwiches, burgers, paninis and more.

  • 10th Tee

    The 10th Tee is located on The Ross and Arthur Hills courses at The Highlands. Halfway through your round stop by to refuel and make your back nine your better nine.



Café at The Highlands

Located in the main lobby of The Highlands, the Café offers an assortment of deli sandwiches, wraps, and specialty hot beverages. Grab your favorite cold beverage for carry-out, including beer and wine, or warm up with specialty coffees. In the morning, grab a fresh pastry to go house-made by our culinary team.

Phone Directory


Remember that a 9 is needed to access outside lines.

    • At Your Service/Fax & Copy Services: Dial 0 within resort
    • Adventure Center: 231.526.3030
    • Boyne Country Sports: 231.562.3006
    • Champions Pizza: 231.526.3450
    • Cross Country Center: 231.526.3029
    • Equipment Rental: 231.526.3157
    • Equipment Tuning/Repair: 231.526.3058
    • Front Desk: 231.526.3000 ext. 0
    • Heather Golf Pro: 231.526.3029
    • Housekeeping: Dial 0 within resort
    • Lost & Found: 231.526.3660
    • Main Dining Room: 231.526.3059
    • Resort Shuttle: 231.526.3000 ext. 0
    • Ross Golf Center: 231.526.3028
    • Security: 231.526.3004
    • Ski Patrol: 231.526.3027
    • Skier Services/Season Pass: 231.526.3030
    • Slopeside Lounge: 231.526.3016
    • SnowSports Academy: 231.526.3056
  • Pierson's Grille & Spirits: 231.526.2967

    Bar Harbor: 231.526.2671

    Turkey's Pizzeria: 231.526.6041

    Vernales Restaurant: 231.242.4777

    Teddy Griffin's Roadhouse: 231.526.7805

    State Road Provisions: 231.526.7605

    The New York Restaurant: 231.526.1904

    Stafford's Pier Restaurant: 231.526.6201

    Piper's Mighty Good Pizza: 231.348.6900

    Mim's Mediterranean Grill: 231.348.9994

  • Charlevoix Municipal Airport: 231.547.3605

    Cherry Capital Airport: 231.947.2250

    Harbor Springs Airport: 231.347.2812

    Pellston Regional Airport Pellston: 231.539.8441