Owner Services Contacts
Owner Services Contacts
When property owners need assistance or have questions, we make every effort to answer the call. Consult the list below for the appropriate contact to suit your needs — or call Owner Services at 231.526.3176 or email ownerservices@highlandsharborsprings.com, and we'll help you find exactly what you're looking for.
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Alison Hubbard, Director of Owner Services
alison.hubbard@highlandsharborsprings.com | 231.526.3091
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Owner Services Oversight
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Alison Hubbard, Director of Owner Services
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Mindy Dempsey, Owner Services Manager
mindy.dempsey@highlandsharborsprings.com | 231.526.3097
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Heather Highlands Inn Manager
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Mindy Dempsey, Owner Services Manager
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Kris Kasik, Owner Services Manager
kris.kasik@highlandsharborsprings.com | 231.526.3092
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Vacation Home Rental and Association
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Kris Kasik, Owner Services Manager
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Shelly Lunceford, Owner Services Facilitator
slunceford@highlandsharborsprings.com | 231.526.3176
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Reservations, Events, and Owner Support
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Shelly Lunceford, Owner Services Facilitator
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Pam Planck, Reservations Manager
pplanck@boyne.com
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Reservation Requests/Issues
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Pam Planck, Reservations Manager
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Eric Whalen, Director of Safety/Security
ewhalen@boyne.com
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Security Related Issues
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Eric Whalen, Director of Safety/Security
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Joe Breighner, Area Manager
jbreighner@boyne.com
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Maintenance/plant facilities
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Joe Breighner, Area Manager
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Amanda Gray, Dir. of Resort Accommodations
mgray@highlandsharborsprings.com
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Reception Desk Issues, Mail, Guest Surveys, and Resort Transportation
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Amanda Gray, Dir. of Resort Accommodations
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Keriann Lonnee, Dir. of Membership
klonnee@boyne.com
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Country Club of Boyne Membership
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Keriann Lonnee, Dir. of Membership
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Robin Montero, HHI Housekeeping Supervisor
robin.montero@highlandsharborsprings.com
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Housekeeping Issues/Billing for Heather Highlands Inn
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Robin Montero, HHI Housekeeping Supervisor
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Brad Childress, Revenue Manager
bchildress@boyne.com
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Maximizing the Overall Profitability of the Resort
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Brad Childress, Revenue Manager
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Tiffany Fiducia, Property Finances
tfiducia@boyne.com
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Association Budgets
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Tiffany Fiducia, Property Finances
Architectural Control Committee
The Architectural Control Committee of The Highlands is responsible for reviewing all new home plans and landscape changes to existing homes. Please contact Owner Services to submit plans or to obtain further information at 231.526.3176 or by email at ownerservices@highlandsharborsprings.com.