Owner Services Contacts
231.526.3176
231.526.3176

Owner Services Contacts

231.526.3176

When property owners need assistance or have questions, we make every effort to answer the call. Consult the list below for the appropriate contact to suit your needs — or call Owner Services at 231.526.3176 or email ownerservices@highlandsharborsprings.com, and we'll help you find exactly what you're looking for.

    • Alison Hubbard, Director of Owner Services
      alison.hubbard@highlandsharborsprings.com | 231.526.3091
    • Owner Services Oversight
    • Mindy Dempsey, Owner Services Manager
      mindy.dempsey@highlandsharborsprings.com | 231.526.3097
    • Heather Highlands Inn Manager
    • Kris Kasik, Owner Services Manager
      kris.kasik@highlandsharborsprings.com | 231.526.3092
    • Vacation Home Rental and Association
    • Shelly Lunceford, Owner Services Facilitator
      slunceford@highlandsharborsprings.com | 231.526.3176
    • Reservations, Events, and Owner Support
    • Pam Planck, Reservations Manager
      pplanck@boyne.com
    • Reservation Requests/Issues
    • Eric Whalen, Director of Safety/Security
      ewhalen@boyne.com
    • Security Related Issues
    • Joe Breighner, Area Manager
      jbreighner@boyne.com
    • Maintenance/plant facilities
    • Amanda Gray, Dir. of Resort Accommodations
      mgray@highlandsharborsprings.com
    • Reception Desk Issues, Mail, Guest Surveys, and Resort Transportation
    • Keriann Lonnee, Dir. of Membership
      klonnee@boyne.com
    • Country Club of Boyne Membership
    • Robin Montero, HHI Housekeeping Supervisor
      robin.montero@highlandsharborsprings.com
    • Housekeeping Issues/Billing for Heather Highlands Inn
    • Brad Childress, Revenue Manager
      bchildress@boyne.com
    • Maximizing the Overall Profitability of the Resort
    • Tiffany Fiducia, Property Finances
      tfiducia@boyne.com
    • Association Budgets

Architectural Control Committee

The Architectural Control Committee of The Highlands is responsible for reviewing all new home plans and landscape changes to existing homes. Please contact Owner Services to submit plans or to obtain further information at 231.526.3176 or by email at ownerservices@highlandsharborsprings.com.