Season Pass FAQ

General

  • The season pass office at The Highlands is currently staffed for in-person questions daily. If you have questions or issues in regards to your pass, you can also contact the pass office by emailing spo@highlandsharborsprings.com or at 231.526.3030.

  • We may bring out promotional pass products later in the fall. 

  • Please fill out this form or, feel free to reach out to our season pass office at spo@highlandsharborsprings.com.

  • For the 22/23 ski season, we are partnering with Affirm to manage all payment plans on Boyne’s behalf for products sold online.

  • The Boyne Michigan Gold Pass has the most flexibility if you're looking to ski at both The Highlands and Boyne Mountain. However, if you're only looking to ski at The Highlands, the Highlands Pass offers the most flexibility at a lower price point.

  • The Boyne Michigan Bronze and Classic Passes are designed for those people who prefer to ski/ride at non-peak times.

  • Times vary based on surges and busy times. We try to have passes processed as quickly as possible.

  • Night sessions are scheduled to begin Christmas week and run through holiday break. After holiday break, night sessions are offered Wednesday - Saturday, 5-9 PM. Starting date varies depending on weather.

    • December 2022: 26 - 31
    • January 2023: 1 - 7, 11 - 15, 18 - 21, 25 - 28
    • February 2023: 1 - 4, 8 - 11, 15 - 19, 22 - 25
    • March 2023: 1 - 3, 8 - 17
  • Yes, there is a 15% retail discount with the Boyne Michigan Gold and The Highlands passes and some of the Boyne Michigan Silver also offers a 10% discount.

  • As a Boyne Michigan Platinum Pass, Gold Pass, or The Highlands Pass passholder, you're a member of the First Tracks Club! On weekends and holidays beginning after Christmas, the Heather Express chairlift at The Highlands will be open at 8:30 AM for First Track Club members. (Subject to change based on availability).

  • Yes, simply provide your BoyneRewards account number when purchasing your pass either online or at the season pass office. If you purchased your season pass during the early season period (thru April 30) you earned double BoyneRewards points.

  • The Season Pass Office is located at The Highlands Skier Services area (lift ticket window).

  • Monday - Sunday 8:30 AM-4:30 PM. If you have a question, the best way to reach the season pass office is by emailing spo@highlandsharborsprings.com or calling 231.526.3030.

  • The best way to contact the season pass office at The Highlands is to email spo@highlandsharborsprings.com.

  • The Boyne Michigan Gold, Platinum, and the Highlands Pass include tubing. 

  • For purchases through October 31, age will be determined by the passholder's age as of November 1. For purchases beginning November 1, age will be determined by the age of the passholder on the date of purchase.

  • Charging privileges are no longer available for season passes.

  • Some passes include discounted lodging- up to 20% off regular rates. Some blackout dates and restrictions may apply.

  • Recreational facilities are no longer available for any pass holders. 

  • There is a replacement fee of $50 for lost season passes.

  • Season Passes, and Lift Packs are non-refundable and non-transferable.  If a passholder cannot use the pass and notifies the pass office prior to the season start a credit voucher will be issued for the full cost of the pass.

  • How to Get Your Voucher Codes
    STEP 1

    Visit our online store, log into your account, and click on My Account (desktop) or Account (mobile) to see your profile.

    You will see any season passes that fall under your account. Click Print Vouchers.

    STEP 2

    Voucher numbers will display for each pass in your account. The voucher number is listed under the ID column. Simply share one or more voucher IDs with your friends -- they will use these to purchase their Friend Tickets online. You do not need to print the voucher ID unless you'd like to. 

    Once your friend has a voucher ID, they purchase their ticket online with the following steps.

    How Your Friends Redeem Voucher Codes
    STEP 1

    Ask your friend to visit the Passolder Friends Ticket product. in our online store, select the date(s) they would like to ski, and add the tickets to their card.

    They will need one voucher code per person, per day they plan to ski with Friend Tickets, but can add additional days to their purchase from our regular lift ticket calendar prior to checkout. 

    Friend Ticket discounts are valid on one-day tickets at prevailing window rates on days the passholder's pass is valid for skiing.

    STEP 2

    During the checkout process, your friend will assign the ticket to themselves and add RFID media if they do not already have a Go Card.

    When prompted, they enter the voucher ID number where it says Enter Your Code, and click validate code to use the voucher. From here, they simply follow the prompts to complete their purchase.

    STEP 3

    If your friend added their new tickets to their existing Go Card, they're all set and can head right to the lift.

    If they do not already have a Go Card they will visit any Pick-Up Box or ticket window at the resort when they arrive to have a card issued.

Affirm Payment Plans

  • Affirm is a third-party payment plan provider that manages payment plans for a variety of goods and services sold online.

  • You will have the option to apply for an Affirm payment plan for 2022/23 season passes and seasonal products when purchasing online. Select Payment Plan as your payment type and follow the instructions.

  • 2022/23 season passes and seasonal programs such as snow sports school qualify for payments plans, with a minimum total cart value of $250 per transaction.

  • 2022/23 season passes and seasonal programs purchased by October 15, 2022 are eligible for 0% interest based on qualification. Longer payment terms are available with interest, and interest may be charged for purchasers who do not qualify for the 0% offer.

  • Details can be found at https://helpcenter.affirm.com/s/